Tired of getting interrupted by customer calls in the middle of jobs and family time?
The Markit Today Contact Center is the product our customers have been most excited about. Having access to a reliable call center meant all of their calls would still get answered, without becoming a slave to their phone. This customized HVAC call center makes your job—and your life—easier.
Markit Today HVAC Contact Center Advantages:
You don't have to stay a slave to your phone. If you're in the middle of something, simply set your calls to forward to our HVAC call center and we've got you covered. No more interruptions at your family's holiday dinners.
The customer believes they are speaking with a representative who works directly for your company. There is no fancy-sounding phone system. The phone simply rings and a live representative answers, so customers believe they are speaking directly with a local company representative.
When customers contact you via text or email, our representatives are notified and respond to those inquiries immediately. Communications will never slip through the cracks again when you have an entire team of industry experts at your fingertips.
Markit Today's Call Center reps know all about your industry and understand how to lock down appointments. Our call center reps go through constant training and we closely monitor our closing rates. With our special training, the Markit Today Call Center closing rates are often far better than business owners produce on their own.